1. Information We Collect

We collect the following categories of information when you use Claritune:

a. Account Information

• Email address (used for authentication and account management)

• Username (display name you choose when creating an account)

• Profile photo (optional, uploaded by you)

b. App Usage Data

• Favorite soundscapes and moods you have saved

• Listening history and playback preferences

• Activity sessions you interact with

• App configuration and personalization settings

c. Device & Technical Data

• Firebase Cloud Messaging (FCM) token — used to deliver push notifications to your device

• App version and platform (Android)

• General error and crash reports to improve stability

d. Subscription & Payment Data

Subscription purchases are processed entirely through Google Play Billing. We do not collect, store, or have access to your payment card details. We only receive confirmation of your subscription status (active, expired, plan tier) from Google Play.

e. Support Communications

If you submit a support ticket or message through the App, we store the content of those communications to resolve your issue. This includes your username, user ID, and the messages exchanged.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your Claritune account

• Provide and personalize the App experience, including mood recommendations and favorites

• Process and manage your subscription status via Google Play Billing

• Send push notifications relevant to your preferences (you may opt out in device settings)

• Respond to support requests and resolve technical issues

• Improve the App through aggregate, anonymized analytics

• Comply with legal obligations

3. Third-Party Services

Claritune relies on the following third-party services to function. Each service operates under its own privacy policy:

• Google Firebase Authentication — secure account sign-in

• Google Cloud Firestore — stores your account data, preferences, and support messages

• Google Firebase Storage — stores profile photos and content images

• Firebase Cloud Messaging (FCM) — delivers push notifications to your device

• Google Play Billing — processes in-app subscription purchases

For more information, see Google's Privacy Policy.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:

• With Google (Firebase, Play Billing) as described above, necessary for the App to operate

• If required by law, court order, or lawful government request

• To protect the safety, rights, or property of Claritune, our users, or the public

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

• Account data is retained until you request deletion or delete your account

• Support ticket content is retained for up to 12 months after the ticket is closed

• FCM tokens are refreshed automatically by Firebase and are not retained beyond your active session

Upon a valid data deletion request, we will delete or anonymize your personal data within 30 days, subject to any legal retention obligations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you

• Correction — request correction of inaccurate or incomplete data

• Deletion — request deletion of your personal data (see our Data Deletion page)

• Portability — request your data in a machine-readable format

• Opt-out of notifications — disable push notifications at any time in your device settings

To exercise any of these rights, please contact us at moforemmanuel722@gmail.com or use our Data Deletion Request page.

7. Children's Privacy

Claritune is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

8. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS/TLS), Firebase security rules that restrict data access to authenticated users, and role-based access controls in our administrative systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Significant changes will be communicated via an in-app notice or email. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: